Unable to clear message count on F-Book & Messenger

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A

Android Central Question

I am unable to clear the small “message waiting” number attached to the icon in both Facebook and Messenger. Have removed & reinstalled the apps and have rebooted (Galaxy Note 3) to no avail.
 
Welcome to Android Central! Go to the App Manger, tap Menu>Show System, and look for BadgeProvider (or similar) -- clear cache/data from that app, and see if the unread count badge clears.
 

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