03-13-2017 03:06 AM
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  1. Scionergy's Avatar
    Hi all... So, I have a Pioneer AVH-X5700BHS head unit, hands free was working fine with my Note4 (Rogers) and then suddenly it stopped working - I picked up the new GS6 edge and same thing, will not work for hands free phone calls - apparently the mic works to send audio, but the person on the other end of the call does not come through the head unit. BT Audio for streaming music works fine on both phones. I can't recall exactly when the Note4 stopped working, but it was probably within the last month.

    Went into Rogers tonight and swapped the GS6 edge for a brand new one after reading many posts about people having issues with the BT on theirs, went back to my car and tried to make hands free BT call, again, even with the brand new fresh outta the box GS6 edge, no audio. Also of note, the hands free voice commands were not working either. Even calling the GS6 edge while connected via BT from another phone not connected via BT to simulate a random call, the GS6 edge would ring on the phone, but still show full phone controls on the head unit. Answering the call would result in no audio from the caller coming through the head unit, but the caller hearing me fine.

    So, I went back into the Rogers store and explained it to the Rogers rep, so he decided to come out, and we tried it in his VW GTi and worked like a charm on his stock VW deck first freakin time. He did mention that the problem seems to be with Samsung's 2 way BT communication protocol with certain (or many) Pioneer head units - something to do with the encryption algorithm and how Samsung is not completely (if at all) compatible. He also mentioned that it is probably more of a "Samsung" Bluetooth compatibility issue with Pioneer head units opposed to it being an issue with the Pioneer decks, as he had seen similar problems with GM vehicles without BT that went with aftermarket Pioneer decks with BT, that also would not work with certain Samsung phones. Now, I am somewhat techsavvy, but far from an expert (which is why I searched here, then went into Rogers for their "advice") - what I don't get, is it was working with my Note4 about a month ago, and now it doesn't work. So, apparently, until Samsung comes out with a fix for this, many of us S6 edge users with "certain" Pioneer BT head units have no hands free functionality...

    Oh, and I tried everything I could think of after reading many of the posts here: clearing the BT memory on the head unit (several times) and phone, re-pairing the phone and head unit, disabling my Gear 2 Neo watch (read something somewhere in here about that as well) Uninstalling AppRadio and AppRadio Live, Android Auto, disabled CarMode, even unplugged iPod Touch connected via USB. I even downloaded and installed Pioneer's latest firmware update 8.31 for the AVH-X5700BHS last night hoping that might fix it, but nope, still no 2 way audio for phone calls...

    Hope this might shed some light for others with a similar situation - hopefully if it is an issue with Samsung's 2 way BT communication for hands free calls, they will push out a fix for this soon - I do love the GS6 edge, but I was almost tempted to return it and try a Nexus 6 or LG G4 - that, or wait for the Note5
    07-21-2015 11:52 PM
  2. Scionergy's Avatar
    *** Update ***

    Spoke with Pioneer support this afternoon, and turns out the problem was with my head unit, in that at some point my audio mode had switched from "Standard" to "Network" - apparently on initial setup of the system, there is an option to choose between Standard and Network audio mode, just after the language selection screen, and Network mode will interfere with BT Call Audio for phones. After following Pioneers steps to "reset" the head unit, selecting "Standard" audio mode I now have my BT Call Audio back. Yeah!! Hope this helps anyone else with this same issue, something to definitely check out if you have an AVH-X series BT Pioneer head unit.

    From the Pioneer AVH-X5700BHS Manual, p9:
    Standard Audio mode: 4 speaker system with front and rear speakers, or a 6 speaker system with front and rear speakers, and subwoofers.
    Network Audio mode: 2 way + SW Multi Amp, with high speaker, mid speaker and subwoofer for reproduction of high, mid and low frequencies (bands)

    Switching Speaker Mode: unfortunately on this deck the only way to switch Speaker Mode from Standard to Network or Network to Standard is through doing a Reset.
    1. Press the Home button or the Settings (Gear icon) then select the System icon (Tools icon)
    2. Find and touch [Restore Settings]
    3. Touch [Restore] - the source is turned off and the BT connection is disconnected and the system reboots back to the factory setup screen.
    4. Select the language you want
    5. Now the Speaker Mode Setting appears - select Standard mode.
    and that's it - you will have to reconfigure your radio stations, EQ settings and so on, but the nice thing about this deck is you can save your audio settings and reload them if they are reset.

    Cheers
    Phil Nickinson and chezm like this.
    07-23-2015 01:04 PM
  3. Matthew Cikity's Avatar
    This post helped me out as I recently installed the 5700 in my truck and have a Galaxy S6 Edge. However, even after following your directions, I still get nothing out of the speakers for calls using BT. On the third setting screen, it asks iPhone/iPod or Other. Did you just leave it as iPhone/iPod or go to Other? Then there are the MirrorLink, USB and some other options below. What there? Thank you very much!

    Matt
    01-06-2016 07:01 AM
  4. Scionergy's Avatar
    Hi Matt, this fix shouldn't have anything to do with what mentioned above... as long as you followed the above instructions, and switched to standard audio mode, you might also need to clear your BT device memory on the radio and re-pair your phone. Hands free calling through blue tooth only runs through your front speakers, which is why you have to make sure your deck is running in the standard audio mode. Hope that helps.

    Cheers
    01-13-2016 02:27 PM
  5. Matthew Cikity's Avatar
    Yeah...that's where I'm having the issue. Definitely not working correctly then. Unpaired, wiped, and repaired a few times. Still nothing. I don't get it. Guess I need to contact Pioneer directly? MTF if I find anything... Thank you again for your reply!
    01-13-2016 02:40 PM
  6. pez01's Avatar
    Do I have to buy a special cable to use the S6 with the Pioneer 4100nex unit?
    01-27-2016 09:09 AM
  7. PioneerHD's Avatar
    No. You just need to plug your phone in the USB-2 slot of the unit.
    02-01-2016 11:04 AM
  8. chezm's Avatar
    Hi guys, I am picking up my brand new 2016 VW Golf 1.8L TSI Saturday which comes with Android Auto. From what was described to me and i watched a bunch of video reviews, a special cable is required to connect my Galaxy S6 to my Golf MDI unit. The VW dealership where i am getting my car does NOT have the connector for Android (mini usb) devices for sale at all..They do carry the iphone lighting port cable theyre giving to me which is nice but currently no use to me...I just want clarity on what cable i DO need for my Galaxy S6 to work with my new Golf.

    I am in Canada, the only thing I came across was from Amazon.ca...

    https://www.amazon.ca/AGPtek%C2%AE-V...cUvbUpU5067300

    Will this cable do the job for Navigation and full Android Auto experience? The listing of Compatibility Volkswagen only shows to 2012...someone answered the question that this should work for their 2015 Golf...but nothing mentioned about Android Auto.

    Feedback is really appreciated...super excited and just want to make sure everything will work.

    Thanks!!!
    03-17-2016 09:56 AM
  9. Pedrore's Avatar
    The 2016 Golf should have a standard USB type A port; the MDI cable is a thing of the past. This change came as part of VWs new infotainment units to support Android Auto and Apple CarPlay.

    Posted via the Android Central App
    03-18-2016 07:33 AM
  10. chezm's Avatar
    The 2016 Golf should have a standard USB type A port; the MDI cable is a thing of the past. This change came as part of VWs new infotainment units to support Android Auto and Apple CarPlay.

    Posted via the Android Central App
    When I test drove the 2015 it had the Mdi input only... Fingers crossed hoping you're right.

    Posted via the Android Central App
    03-18-2016 09:24 AM
  11. DeLana Russell's Avatar
    I have a 2015 Sonata with Android Auto installed and a Galaxy S6 with Google Play Services 7.5.71 and the combination is not working. My phone will connect via bluetooth, as usual, but when plugging in the phone via usb absolute nothing happens other than the phone starts to charge. The cars screen has an Android Auto icon but it is greyed out, Android Auto is enable in the settings. Any idea why mine will not work but yours does?
    03-18-2016 09:36 AM
  12. DeLana Russell's Avatar
    I am having exact same issue with my s6 and 2016 Hyundai Sonata! Please tell me you got a fix to this!
    03-18-2016 09:38 AM
  13. Pedrore's Avatar
    I am both in Canada and looking to buy a new Golf in a couple of months so I'm really interested in hearing about your experience with this!

    Posted via the Android Central App
    03-19-2016 08:02 AM
  14. chezm's Avatar
    The 2016 Golf should have a standard USB type A port; the MDI cable is a thing of the past. This change came as part of VWs new infotainment units to support Android Auto and Apple CarPlay.

    Posted via the Android Central App
    You are correct, where used to be the Mdi input now sits USB and Aux inputs. I have not tested out Android Auto yet, out driving today and loving every moment.. Using Bluetooth connectivity which has been flawless so far with media playback and voice calls. Additionally, beside the CD player is an SD card which will be used for my music... Unless it's just easier to navigate with my phone/AA.

    I'll report back on my android auto experience later this week once I've had a few days to test it.

    Posted via the Android Central App
    03-19-2016 03:48 PM
  15. chezm's Avatar
    I am both in Canada and looking to buy a new Golf in a couple of months so I'm really interested in hearing about your experience with this!

    Posted via the Android Central App
    So I've been using android auto in my brand new (and incredibly amazing, fuel efficient ) 2016 Golf with my S6. Here are my pros and cons.

    Pros
    - using the steering wheel controls works flawless, I can trigger google now without removing my hand off the wheel. I used to have to unlock my phone, say hey google... This is a lot easier and safer.

    - layout is nice and big, buttons are easy to press and responsive. Pretty straight forward and ease of use overall.

    - my music artwork is display nicely unlike using Bluetooth (some may not care but I love seeing the album art).

    - Maps works great, used twice no complaints. You can even not use directions and still have maps show where you are... But I've got a data limit of 2gb so I disable location when I don't need it.

    - voice calls are very clear, louder than I expected and everyone in the car is easily able to speak to the person as well... Neat.

    - you can listen to music, exit out of AA and use other functions of MIB2 while still using AA audio. I am guessing gps works the same. Example, you can listen to music while monitoring your consumption or mileage.

    - using a cheap old small USB cable it charges my phone.

    Cons
    - plugging in everytime is a chore, my old car I was annoyed as I had it always plugged in through Aux...was happy to get Bluetooth but Im not using it. Lol.

    - if you pair your Bluetooth, then you plug in your phone for AA it unpairs your initial and repairs it. Basically you can't have two sets of Bluetooth paired, it's either AA or standard BT. Odd. And annoying incase I don't feel like using AA here and there.

    - you can pause music (google play music), only stop or play. So if I go run into the store and bring my phone, when I go back and plug it in it starts song from beginning... Minor gripe that can be fixed I guess.

    - screen is on the dimmer side, it doesn't bother me too much but may bother people expecting 1080p resolution. I knew this and am fine with it... I'm not gonna watch movies on it.

    Overall it's very good and I am using it daily, the biggest gripe is having to plug it in... I wish that was only needed for maps.

    UPDATE>>
    Latest AA update allows for Google play music to be paused...awesome .

    Also, latest update gets rid of the BT pairing weirdness I was having. Awesome again.
    03-24-2016 04:57 AM
  16. esalter's Avatar
    Yes it does. But as I also found out today, you have to be very careful about the USB cable you use. I bought my car yesterday and tried several different 'generic' USB cables that will charge my phone or transfer media, but wouldn't sync with Android Auto. I called Hyundai customer support and the first thing the tech person suggested was to try the USB cable that came with the phone. Voila!
    04-11-2016 07:23 PM
  17. esalter's Avatar
    I had exactly the same issue and thanks to Hyundai customer support, I got it figured out. Easy fix. It has to do with the USB cable you use. A lot of generic cables will work to charge the phone or transfer data. But none of the generic ones I had would sync with the car (I just bought 2016 Hyundai Sonata yesterday). The tech person suggested I use the Samsung cable that came with the phone. Not a generic cable. It worked perfectly! Good luck.
    04-11-2016 07:28 PM
  18. ptduff's Avatar
    This is not true. I have S6 Edge and new 2016 Hyundai Sonata. Bluetooth will pair but program does not recognize the connection for Air Auto
    04-20-2016 07:46 AM
  19. ptduff's Avatar
    2016 Hyundai Sonata, Galaxy S6 Edge with Marshmellow. Car will connect via Bluetooth but does not see phone for use with Air Auto. Air Auto icon on car display remains grey and dead. Any suggestions?
    04-20-2016 07:50 AM
  20. chezm's Avatar
    2016 Hyundai Sonata, Galaxy S6 Edge with Marshmellow. Car will connect via Bluetooth but does not see phone for use with Air Auto. Air Auto icon on car display remains grey and dead. Any suggestions?
    Enable debugging USB in Dev mode... After that my regular S6 was recognized by my 2016 Golf

    Posted via the Android Central App
    04-20-2016 08:15 PM
  21. mohitmukheja's Avatar
    Guys, I bought Note 7 yesterday and out of the box it didnt work. The Android auto on the phone says connect to the unit. Bluetooth connectivity works but not the android auto on my Nex4100.
    Please note that prior to this I was using nexus 6P and it worked just fine without any issues, so I am sure the issue seems to be with the phone rather than unit, or cable or anything.

    I read this entire thread. I have already tried USB debugging, also checked firmware of the unit and everything is supposed to be way it is but still no connection. I am very sad at this because as much as I like note 7, I thinking I might return it if I am not able to get it working soon. I am new to the area and Android auto (mainly GPS) is something that I use literally daily.

    I will appreciate if there is an update about this. I am surely going to check with Samsung on this.
    08-20-2016 07:32 AM
  22. mohitmukheja's Avatar
    Ok folks, I have made some progress. Here is what I did -
    1) I used the samsung supplied cable rather than the one I was using earlier to connect and it makes difference.
    2) While the samsung cable was connected, I turned USB debugging off and then on and it did the trick.

    Now this makes Android Auto launch on phone, I agree to all the agreements etc and my screen goes black with Android Auto logo as it should.

    But on the Car stereo, I am stuck at the "Safety Agreenment" screen and not able to accept it. No matter how many times I am trying to touch it to agree or anywhere, it isnt happening. In the meantime I see a pop saying "Error" and then when I click anywhere on screen, it goes away and thats where it sits. I have resetted the unit settings to start fresh but getting stuck at the same thing. Not really sure if it is now the fault of the unit or connectivity issue of samsung phone. I will keep looking.
    08-20-2016 12:26 PM
  23. mrtolles's Avatar
    mohitmukheja, Any luck on getting Android Auto working with your Note 7? I'm looking to get the 4200Nex today, but Don't want to spend extra for it if it does not work with my Note 7.
    08-24-2016 10:31 AM
  24. CSCortes17's Avatar
    Did you ever get this figured out? Whenever I plug in my GS6 to my 4200NEX, I get the same message that the car is in motion. I can't get pass the warning screen on my phone.
    03-13-2017 03:06 AM
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