Android Default Print Service - Printers Listed Multiple Times

[BarbarianCBX]

Hi All and thanks in advance. I have a Samsung S8+ with the latest Verizon updates. The default print service lists my HP printer 3 times. Two are dimmed and say not ready. The third one works fine on my phone. I also have a Brother printer listed and it works fine. One of the dimmed printers is the default printer. How do I remove the two nonworking ones and set the working one as default or set the Brother printer as the default when I use the printer service? I have uninstalled the HP print service plugin and HP smart, restarted phone, and reinstalled both. Thanks, Mark

 

[Rukbat]

Try Cloud Print.

 

[B. Diddy]

Are these multifunction printers? If so, some of the duplicate listings might represent scanner or fax functions.

 

[BarbarianCBX]

Try Cloud Print.

Cloud print is installed.

 

[BarbarianCBX]

Are these multifunction printers? If so, some of the duplicate listings might represent scanner or fax functions.

It is a multifunction printer. How would I change the default printer?

 

[BarbarianCBX]

Try Cloud Print.

Cloud print is installed already.

 

[B. Diddy]

Have you already tried shutting off the printers completely, then powering them on again and allowing them to reconnect to the wi-fi network?

 

[BarbarianCBX]

Have you already tried shutting of the printers completely, then powering them on again and allowing them to reconnect to the wi-fi network?

Yes, several times.

 

[B. Diddy]

Ok, go to Settings>Apps, tap Menu>Show System, select Default Print Service, and clear the app cache/data there.

 

[mustang7757]

On the Samsung printer would be system settings >connection >more connection >printer
Tap in space of that printer there for more options and that printer settings

 

[BarbarianCBX]

Ok, go to Settings>Apps, tap Menu>Show System, select Default Print Service, and clear the app cache/data there.

I thought that might work. But, well, no luck.

 

[BarbarianCBX]

On the Samsung printer would be system settings >connection >more connection >printer
Tap in space of that printer there for more options and that printer settings View attachment 320170

I get this. When I click the 3 dots, it says add printer.

 

[BarbarianCBX]

Should I turn off HP Print Service?

 

[B. Diddy]

You could always try uninstalling all of those 3rd party print services (if possible), and just leave Google's Cloud Print.

 

[mustang7757]

Tap in circle of my screen shot to get more options then 3 dots

 

[BarbarianCBX]

Tap in circle of my screen shot to get more options then 3 dots View attachment 320172

Yes, I did that. The Samsung I tapped gave an option to add printer. It said printer not supported. When I tapped the default print service, I got the screen shown above with the rotating circle that never stops. I tried to add printer and it never finds the printer. But, again the printer shows when I use the default printer service, along with that same printer listed two more times dimmed.

I can print. It's just a little annoying having to always tap on printer list to get off the dimmed default printer and tap the printer that's not dimmed. If I could set the right printer as the default, I'd be happy. Thanks all for your help.

 

[mustang7757]

Yes, I did that. The Samsung I tapped gave an option to add printer. It said printer not supported. When I tapped the default print service, I got the screen shown above with the rotating circle that never stops. I tried to add printer and it never finds the printer. But, again the printer shows when I use the default printer service, along with that same printer listed two more times dimmed.

I can print. It's just a little annoying having to always tap on printer list to get off the dimmed default printer and tap the printer that's not dimmed. If I could set the right printer as the default, I'd be happy. Thanks all for your help.

Yeah can see it being annoying, I haven't really used it , just trying point you to some settings to check .your welcome!