Samsung Galaxy S4 Defaulting to loudspeaker in all calls.

[Android Central Question]

I gave my girlfriend my old samsung galaxy s4+, it was factory reset, and now it defaults to loudspeaker whenever she makes a call or recieves a call. drive/hands free mode is OFF. google is useless, we can't figure it out. help?

 

[mustang7757]

Check in phone app settings, if nothing there check accesbilty settings.

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! I'm not aware of an S4+ model -- are you talking about the S4 mini Plus? Or the J4+?

Does this happen in Safe Mode as well? https://www.t-mobile.com/support/devices/android/samsung-galaxy-s-4/safe-mode-samsung-galaxy-s4