07-07-2020 09:30 PM
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  1. mustang7757's Avatar
    Thanks but I've tried that already. To be fair, I haven't waited a couple of days but I can't tell you how many times I've tried what you suggested with no luck.
    Gotcha , turn chat feature off and then wait couple days turn on see what happens
    07-01-2020 08:26 PM
  2. akloady252's Avatar
    I turned off the Chat feature and it is still not working. Waiting to hear back from Verizon but I doubt they will be able to do anything. Not sure what I am going to do b/c if this continues and I am unable to use chat features, I'm going to have to explore other options...
    07-05-2020 10:57 AM
  3. akloady252's Avatar
    I think I asked before but I am not sure if anyone answered but would a new sim card or number work?
    07-05-2020 11:01 AM
  4. mustang7757's Avatar
    I think I asked before but I am not sure if anyone answered but would a new sim card or number work?
    If it's very old possible it would
    07-05-2020 04:10 PM
  5. akloady252's Avatar
    If it's very old possible it would
    I have had a new one recently installed within the past year or two so likely not then...
    07-05-2020 06:50 PM
  6. mustang7757's Avatar
    I have had a new one recently installed within the past year or two so likely not then...
    Yeah I wouldn't think so, but lf u like to get another and try you can,.. to rule it out, just have them provision that Sim to your device your using.
    07-05-2020 06:54 PM
  7. akloady252's Avatar
    Well Verizon Wireless is as useless as a bunghole on your elbow. They basically came back and said there was nothing they could do.
    07-07-2020 08:19 AM
  8. Galactic Zoo's Avatar
    @akloady252 Please try
    1.Turn on Airplane Mode

    2. Clear storage on the Carrier Services app

    3. Force Stop Messages app

    4. Clear storage on Messages app

    5. Reboot

    6. Go into the Messages app

    7. Tap the 3 dots at the top right and choose Settings

    8. Tap Chat Features. It should say something about failing to connect and a "Retry" button. Tap retry. The app will crash.

    9. Reopen the app and go back to the chat feature setting.

    Turn Airplane mode off, and tap Retry. Enter your phone number. It should work the
    Laura Knotek likes this.
    07-07-2020 09:08 AM
  9. mustang7757's Avatar
    Well Verizon Wireless is as useless as a bunghole on your elbow. They basically came back and said there was nothing they could do.
    For the sim?
    akloady252 likes this.
    07-07-2020 11:10 AM
  10. akloady252's Avatar
    For the sim?
    Haven't tried the sim card yet. I did wait a week for their engineers to recommend me to Verizon's "FAQ on Advanced Messaging" website... That was useless.
    mustang7757 likes this.
    07-07-2020 02:19 PM
  11. mustang7757's Avatar
    Haven't tried the sim card yet. I did wait a week for their engineers to recommend me to Verizon's "FAQ on Advanced Messaging" website... That was useless.
    Ahh ok.. Let me know!
    akloady252 likes this.
    07-07-2020 02:31 PM
  12. stevenjb2020's Avatar
    I tried to return to a stable life - that's been hard
    07-07-2020 04:06 PM
  13. akloady252's Avatar
    Ahh ok.. Let me know!
    I tried a new SIM and like you said and I though, it did not work. Not sure if an RMA will work in this instance. What about going to the Beta version of Messages?
    07-07-2020 04:59 PM
  14. mustang7757's Avatar
    I tried a new SIM and like you said and I though, it did not work. Not sure if an RMA will work in this instance. What about going to the Beta version of Messages?
    Definitely can try
    07-07-2020 09:30 PM
39 12

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