Thanks for the reply. I have been registered since I owned a Palm Treo. However, every time I tried to log in and generate a new password, it wouldn't work. I tried a different email and creating a new account, but that didn't work. Finally, I got through to Help and then deleted my new account and fixed my old. Anyway, where can I find the APK on her phone? It's not rooted, so I don't think I can see APKs are installed. There is nothing listed in her Apps drawer. I think she installed something that asked for Calldorado to be turned on and she turned it on, but it's been it for a while she says, so we have no idea what app she clicked to wind up with it. It is a real PITA. I will never understand why advertisers think intrusive advertising is going to work because I'll never buy anything from something that is shoved in my face. Anyway, thanks.