Why can't I uninstall an app?

[Android Central Question]

i recieved a txt from dhl to follow this link to track the parcel. an app came up which i cant not uninstall it just keeps saying i can not preform this action on a system servive. but now people are ringing me saying i have rang them and i havent been on my phone can some one help me please

 

[B. Diddy]

Welcome to Android Central! Uh-oh, that's not good. You probably fell for a common scam:

https://www.dhl.com/us-en/home/footer/fraud-awareness.html
https://inews.co.uk/news/consumer/d...-warning-android-app-warning-explained-973290

Go to Settings>Apps, and try to find the app that you inadvertently installed, then uninstall it. If you can't, you should probably make sure all of your important files are backed up or synced somewhere, then do a factory reset, and do NOT restore the phone when you set it up again -- just set it up like it's a new phone.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Sounds like a scam