Android phone not displaying SMS sender ID

[Android Central Question]

My Android phone does not show SMS sender ID, for example if one of the friends from my contact list, texts me, my phone will not show the name of the sender (which is saved in my contact list), it just shows the phone numner of the sender. But when they call me, my phone shows the caller ID name (as saved in my contact list). Any help fixing this issue will be appreciated. I confirmed SMS app permissions and cycled the power. It did not help.

 

[VidJunky]

Welcome to Android Central.

It really sounds like your SMS app does not have permission to access your contacts. While you say that you've checked that it does, this leads me to two pieces of advice.

First be sure that the correct SMS app has permission to access contacts. Devices usually come with one version of typical apps, SMS, Email, calendar etc. but some devices may come with multiples of these apps and the listing name may be similar between the variants. So just be sure that the app you've chosen as default is the app that you've given permission to.

The second thing that crosses my mind is during updates and some times for seemingly no reason apps act up. The fixes for this can be as simple as clearing the app cache or a little more involved where the app is uninstalled and then installed again. For pre-installed apps one can usually only uninstall the updates and then allow those updates to install again. To do this; Settings>Apps>(SMS app name)>Storage>Clear Cache

Let us know what phone you have?

What and how you've tried to correct this, beyond what you've mentioned?

Are these Google Contacts, phone contacts or contacts pulled from another source?

If you would like to reply to this thread and receive notifications when others leave replies, please create an account. This link will help you do that.. https://forums.androidcentral.com/ask-question/409154-join-android-central-community-new-post.html

 

[mustang7757]

Which device and message app?