not able to connect my phone by usb

[AC Question]

i am using Samsung GLAXY POP 5570 PHONE but it have some problem its ns not connect with some computer by usb , in my office this will work but in my home not work on my pc ,,same window 7

pls tell me what can i do

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[srkmagnus]

i am using Samsung GLAXY POP 5570 PHONE but it have some problem its ns not connect with some computer by usb , in my office this will work but in my home not work on my pc ,,same window 7

pls tell me what can i do

<personal contact information removed by moderator>

You need to make sure the drivers are installed. Check the Samsung website for your device model and get the appropriate drivers and or desktop client, Kies. Good luck.