A
AC Question
Hello,
I am currently having issues with my Virgin Mobile LG Optimus F3 with android 4.1.2. I have already factory reset the phone 5 times through the settings, and all of the normal stuff. But I am still having a serious issue with the phone after the reset takes place. I currently receive an error code on my home screen about my contacts, I have no icons for either the contacts or telephone on my home screen, they are replaced by the little green android man logo. When I click on the icons, I receive "unfortunately, com.android.contacts has stopped" and I click ok. Now I've used this phone for a few months and nothing was wrong, its actually the back up phone. Well now I need the backup phone again and I am not even allowed to make a call on this phone now. The error code and lack of icons make it impossible to make a call or access my contacts. I know the factory reset should of taken care of this problem, but it hasn't and I don't know what to do, as I need this phone again.
Thanks in advance for the help.
I am currently having issues with my Virgin Mobile LG Optimus F3 with android 4.1.2. I have already factory reset the phone 5 times through the settings, and all of the normal stuff. But I am still having a serious issue with the phone after the reset takes place. I currently receive an error code on my home screen about my contacts, I have no icons for either the contacts or telephone on my home screen, they are replaced by the little green android man logo. When I click on the icons, I receive "unfortunately, com.android.contacts has stopped" and I click ok. Now I've used this phone for a few months and nothing was wrong, its actually the back up phone. Well now I need the backup phone again and I am not even allowed to make a call on this phone now. The error code and lack of icons make it impossible to make a call or access my contacts. I know the factory reset should of taken care of this problem, but it hasn't and I don't know what to do, as I need this phone again.
Thanks in advance for the help.