Microphone not working

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My device is HTC Desire SV, I can not hear incoming calls while they can hear me, I have to use headphone to receive calls, otherwise the device works properly(video reception is ok, without headphone), I repaired this issue in Kuala Lampor service center, it took only few minutes and free of charge, but problem appear again 2 months later, last for 4 weeks and resolve spontaneously for five days and now again since 10 days!!!
 
My device is HTC Desire SV, I can not hear incoming calls while they can hear me, I have to use headphone to receive calls, otherwise the device works properly(video reception is ok, without headphone), I repaired this issue in Kuala Lampor service center, it took only few minutes and free of charge, but problem appear again 2 months later, last for 4 weeks and resolve spontaneously for five days and now again since 10 days!!!
 

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