1. AC Question's Avatar
    Hey! So today I started having issues with my Play Music app crashing instantly every time I open it. It won't even let me send a report since that box pops up and then disappears before anything is selectable. I have tried force quitting the app and restarting the phone. Also ran a general repair through my computer but did the repair without removing any of the my data on the phone. Still no success. Any suggestions on what to do??
    07-21-2014 09:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? Was Google Play preinstalled, or did you have to install it yourself?

    I assume rebooting the phone didn't help? How about going to Settings>Apps>All, selecting Google Play Store, and Clearing Cache/Clearing Data?
    07-21-2014 09:49 PM
  3. J-Murt's Avatar
    Thanks! So I tried clearing the cache/data and that worked!! The app opened up and is functioning without crashing.

    Thank you so much! Saved me more headaches
    B. Diddy likes this.
    07-21-2014 09:59 PM

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