Phone wont hold charge

[AC Question]

My husbands phone wouldn't hold a charge. Took it back into Bell and they gave him a new phone.
Now again, wont hold a charge.
We bought our phones together and mine works fine.
Help

 

[anon8380037]

My husbands phone wouldn't hold a charge. Took it back into Bell and they gave him a new phone.
Now again, wont hold a charge.
We bought our phones together and mine works fine.
Help

Hello. Welcome to Android Central.
Did they replace the battery and / or charger and / or a detachable cable.
You don't say which phone it is. Some phones like Samsung models come with a separate cable.

Sent from my SM-N9005 using Tapatalk Pro

 

[anon8380037]

You probably meant you have identical phones so I assume you swapped chargers/cables and batteries on the new one?