1. AC Question's Avatar
    Please help. Unable to retrieve files (*.JPG) after move to KNOX for files in .HIDE folder. Thanks
    07-31-2014 11:18 AM
  2. Boomzxc's Avatar
    this happened to me as well. my files from samsung knox are missing. I can move new files to and from samsung knox, but the files that were previously there is all missing. most of my files are .jpg too.
    i suspect, but i am unsure, if this is a unfortunate result of a update of the Android OS.
    please help!!
    12-26-2015 08:57 PM
  3. Hassan2411's Avatar
    Please help i have same problem. My files on knox have been deleted after updating my s6
    07-04-2017 12:27 PM
  4. Rukbat's Avatar
    First rename the folder from .HIDE to HIDE. (The dot at the beginning makes the folder invisible in Linux (which is the operating system in Android).

    Then the ROM probably has to be rooted to see anything in the folder, because it's probably a system folder. If the ROM isn't already rooted, rooting it could overwrite files that are marked 'deleted'. (Files don't get deleted, they just get marked deleted, and the space they sit in is marked as usable.)

    And why, unless your company requires it, would you be running Knox anyway? (You have to download Knox - what's in the phone when you get it is just a stub, it's not Knox.) If the company requires it, and you fool around in there, it could mean your job. But if it's your personal phone, there's no reason to download Knox.
    07-04-2017 12:51 PM

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