Welcome to Android Central! What is the exact model name/number of the tablet? Did the tablet come with a manual that describes how to do a factory reset if it's frozen? If not, try powering off, then pressing and holding the Power button and the Volume Down button at the same time, and keep them held down as the device boots. See if some kind of bootloader or recovery screen comes up. Remember to keep those buttons held down until you either see one of those menus. If it freezes again, there may not be much you can do. See if the manual has any contact information for the company.
08-28-2014 08:09 PM
