09-11-2014 01:58 AM
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  1. Isaiah40th's Avatar
    Isaiah40th
    Hey guys, Joined this forum just so that someone could help me with this issue !

    I did a factory reset on my dad's Samsung galaxy S2 and these are the issues i'm currently facing :
    1. Can't login to the Gmail account.
    2. Google Play store App didn't come pre installed after the reset.

    Let's fix these two problems first !

    Hoping for a quick response. Thank you
    09-11-2014 01:52 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! After the factory reset, it should have started with the setup wizard. Are you unable to login with your Google account there? If that's not what you mean, then where is it that you can't login?

    The S2 might have come with the precursor to Google Play, which was Android Market. If you give it some time, it will probably update automatically. Otherwise, you could search online for a current Google Play Store apk file and install it manually.
    09-11-2014 01:58 AM
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