Galaxy S 5 HELP!

[AC Question]

My Galaxy S5 won't receive a group message when sent from a HTC One. All I get is the message notification and an empty bubble. I receive the responses from the other people in the group, buy just not from the original sender! PLEASE HELP!!

Thanks,
A.J.

 

[Golfdriver97]

Have you received any other messages from the same sender?

 

[AJC84]

Yes, but only if they are just to me!

 

[mrsmumbles]

Do you have data turned on? Group messages get sent as cell data so they won't come through via WiFi.

 

[AJC84]

I believe I do. How do I check that. Under Data Use I have it checked.

 

[Golfdriver97]

Something to keep in mind is the problem may be on their side, not yours.

 

[AJC84]

I thought of that too. They have a HTC One. Any idea what their problem could be?

Thanks you!

 

[Golfdriver97]

I thought of that too. They have a HTC One. Any idea what their problem could be?

Thanks you!

Offhand, I am not sure.