Netflix plays on my HTC one m7 for about 1 minute and then the message "unfortunately Netflix has stopped" pops up and destroys it. I've cleared the data and cache. I've uninstalled and reinstalled the app but still it's no different. The last thing I want to do is a hard reset. Is there something else I'm forgetting to check? At one time , for a few months every thing worked perfectly. But now it sucks and Netflix is the only app that makes that message pop up.