10-07-2014 06:14 PM
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  1. AC Question's Avatar
    AC Question
    Whenever I turn on my Prevail 2 it loads, after loading I receive a black screen and an error readin, "System Process stopped working? How do I fix this problem?
    10-07-2014 04:54 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Is this whenever you power on from a powered off state, or whenever you just wake the phone up from sleep?

    Try booting into Recovery Mode and wiping the cache partition, which won't erase any personal data. Follow the steps in this video, but instead of selecting Wipe Data/Factory Reset, make sure you select Wipe Cache Partition. When complete, then select Reboot System Now.

    10-07-2014 06:14 PM
« How can I prevent Hancom from installing itself over and over? | Can anyone help me get out of the system recovery on my 3e? »

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