10-10-2014 04:06 PM
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  1. AC Question's Avatar
    AC Question
    when I swipe the screen, the screen does not unlock. I cannot access the phone
    10-10-2014 03:22 PM
  2. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Does it respond to your touch? What kind of phone is it? I would try rebooting it (turning it on and off again) -- If that doesn't work .. Pull the battery for 30 seconds .. place it back in and turn it on. See if that helps to resolve it.
    10-10-2014 04:06 PM
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