12-04-2014 01:09 PM
tools
  1. chiswick_doonhamer's Avatar
    chiswick_doonhamer
    Galaxy S3 - I backed up photos to Kies. When I right click on a photo and try to open it, a notification says "Preparing to show photo(s)" but then closes with nothing happening. When I try to save to pc nothing happens. When I try to drag and drop the photo again nothing happens. It's as if the photo which I can actually see in front of me in Kies does not actually exist. Any help would be much appreciated.
    11-29-2014 08:15 AM
  2. anon8380037's Avatar
    anon8380037
    Bump.
    12-04-2014 10:55 AM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    The file got corrupted? It was corrupted in the phone already? It's a file type you have no program to open. Many possibilities.
    anon8380037 likes this.
    12-04-2014 12:59 PM
  4. anon8380037's Avatar
    anon8380037
    Originally Posted by chiswick_doonhamer
    Galaxy S3 - I backed up photos to Kies. When I right click on a photo and try to open it, a notification says "Preparing to show photo(s)" but then closes with nothing happening. When I try to save to pc nothing happens. When I try to drag and drop the photo again nothing happens. It's as if the photo which I can actually see in front of me in Kies does not actually exist. Any help would be much appreciated.
    Welcome to Android Central.
    Sorry for the delay.

    Ah you mean only on the pc.
    Try FS Viewer for Windows.

    It may be a limitation with Kies, I will try mine later (about 6 miles from Chiswick!).
    Are you trying to save, or drag and drop only from Kies.

    I always drag and drop via usb, bypassing Kies.

    Did you find a solution?

    From my SM-N9005 Note 3 on Tapatalk
    12-04-2014 01:09 PM
« Will note 3 lollipop get ultra power saving mode? | Why won't my HTC One start up or charge? »

Similar Threads

  1. Moto X 2014 settings not saving?
    By Krolt in forum Moto X (2014)
    Replies: 5
    Last Post: 12-01-2014, 02:02 PM
  2. My Galaxy S4 appears to download email but does not show latest email, why?
    By spapag in forum Ask a Question
    Replies: 4
    Last Post: 11-29-2014, 11:09 PM
  3. How do I upgrade to Lollipop on Nexus 5?
    By liambaron in forum Google Nexus 5
    Replies: 2
    Last Post: 11-29-2014, 09:10 PM
  4. Why can't I open the gallery?
    By Mhamad Assy in forum Android 5.0 Lollipop
    Replies: 3
    Last Post: 11-29-2014, 04:28 PM
  5. Why since I unlocked my Telus Samsung Galaxy Note i707 it won't send or receive texts?
    By Ben Wolter in forum Ask a Question
    Replies: 1
    Last Post: 11-29-2014, 05:27 AM
LINK TO POST COPIED TO CLIPBOARD