12-26-2014 05:26 PM
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  1. mim-123's Avatar
    mim-123
    On my new Samsung Galaxy Tab 3 10.1 , I cannot take a sscreenshot.
    I press on the home and power button, but it just takes me to my home page.

    And as for messenger, when I want to make or listen to a voice clip it just turns the screen around, and when I want to take a picture, it does nothing.

    I cannot find any information in settings

    Please help
    12-26-2014 02:40 PM
  2. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    Welcome to the forums.☺

    Try wiping the Cache Partition:
    https://support.t-mobile.com/docs/DOC-16226

    Posted via the Android Central App
    12-26-2014 05:26 PM
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