My Profile info in my Contacts keeps Disappearing? "S4"

A

AC Question

I keep setting up my profile in my "Contacts", with pic and email, the phone number is greyed out so I cannot do anything there, It works fine, a day or two later I notice in my Messaging app that my Profile pic is gone, I then check my Profile in my Contacts and it is blank again, Not sure why.
Galaxy S4 ATT
Ver 4.4.4
Thanks
 

evelynsg92

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Jan 19, 2015
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Same thing is happening to me and I'm about just to hard reset my phone. It's so irritating... I just want my picture to show up in messaging. All my contacts pics are fine, just mine won't show.....
 

GenericMe Fiftysix

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Jan 12, 2015
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The same described symptom occurs on my device. The profile images for my contacts don't revert to a "blank" icon all at one time. The profile images blank out whether the image directory I'm referencing resides on device storage or external SD memory card. I'm having to re-edit each contact profile individually to add the missing picture back repeatedly.

I've also backed up my contacts with each of the profile images intact and then performed a restore after they've disappeared without success. I suspect that one of the optimization apps that I'm utilizing (Clean Master, CM Security and/or CM Speed Booster) are perhaps initializing the area where these profile images are stored but I'm not certain. Is there a specific named directory location where contact profile images are cached that I can save off perhaps? Any ideas?

Thanks in advance for whatever help can be provided.

Samsung Galaxy S4 Verizon
OS Ver 4.4.2
 

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