02-03-2015 12:35 PM
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  1. AC Question's Avatar
    AC Question
    I have the Droid Turbo 64GB phone and I have experienced issues getting emails and certain data when not connected to wifi. When I am not connected to Wifi, I am unable to connect to Google Voice (network error) and I don't get emails. When I connect back to wifi, I get my emails and I am able to sign into google voice.

    I did activate VOLTE, so i am not sure what might be going on. Any ideas would be appreciated!

    Thanks
    02-02-2015 11:13 PM
  2. belodion's Avatar
    belodion
    Ambassador Team Lead
    Are you able to send or receive anything via mobile data? If not, try toggling Mobile Data, and also Airplane Mode.

    Posted via the Android Central App
    02-03-2015 05:01 AM
  3. dirisux's Avatar
    dirisux
    Originally Posted by AC Question
    I have the Droid Turbo 64GB phone and I have experienced issues getting emails and certain data when not connected to wifi. When I am not connected to Wifi, I am unable to connect to Google Voice (network error) and I don't get emails. When I connect back to wifi, I get my emails and I am able to sign into google voice.

    I did activate VOLTE, so i am not sure what might be going on. Any ideas would be appreciated!

    Thanks
    check if background data is enabled for these
    02-03-2015 07:10 AM
  4. Bradley Huffman's Avatar
    Bradley Huffman
    I am unable to view where I can check my background data. I looked online where I should go and when I go to:
    Settings
    Data Usage
    Google Voice App
    I see Background 0.00GB but I am unable to click on view app settings or make any changes.

    Please let me know if you have any ideas. Thanks!
    02-03-2015 12:35 PM
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