note 2 data on e. cant get h or h+.

[AC Question]

I have a samsung note 2. A couple of weeks ago I realised that I was only getting e for mobile data wherever I went. I have contacted vodafone and they have sent me a new sim. I have tried to change to a different network and back. I have taken out the sim card and powered off. I have them tried my sim card in someone else's phone and it has gone straight to h+. Any ideas why this would happen after a couple of years of using the phone?

Any help greatly appreciated

 

[anon8380037]

Hello. Have you checked the Network Mode in Settings - Connections - More Networks - Network Mode.
Otherwise it could be a radio / antenna issue, or loose wire. I would also ask for a new sim, and get it checked at a repair store.