Why are my text messages disappearing with Textra?

[xlr8y]

Text messages disappearing with textra

I have a ZTE awe, and messages were working fine with the default android messaging app. I recently got textra, (which is far superior). Whenever i turn my phone off and recieve messages, they show up on the notifications, but when i click on them from the notifications, they disappear! furthermore when i hit textra or messaging they dont show up at all! i have missed numerous important messages because of this. Any help?

 

[AdrianFloresF]

I know this is old, but I'm having the same problem now. Did you ever figured out what was wrong?