Yahoo messenger voice call is crashing

[AC Question]

I'm using Moto G 2nd gen 5.0.2 Lollipop.

Yahoo messenger type chat is working fine. but whenever I make a video or voice call the page is not responsive.

Is there any one else having the same problem.

Kindly Assist if the a solution for the voice / video call to work.

 

[belodion]

Try Settings, Storage, Cached Data, and clear the cache.

Posted via the Android Central App

 

[CleoR]

Have cleared cache after the error and tried again. No success .. Also uninstalled n installed yahoo msg and plugin a number of times .. No success