[AC Question]

My screen is discolored and flickering constantly. And most of the times, the screen is half green or just really dark/blank. This happened when I dropped my phone while watching a video. Then, my screen turned magenta/purple and would have spasms whenever I touch the area that glowed. I don't know what's going on, and I've tried starting and restarting my phone. It's completely dark and refuses to work. What do I do?

[oneeyecarpenter]

I'm sorry you have this,but it is time to go to the repair shop. As a last resort you could try a factory reset,but if your screen is not functioning,then if you have not backed everything up already,then DON'T reset,because the carrier store can still retrieve your information. It may be time to replace if fixing is more than half the cost of a new or refurbished phone. Start by going to the store you bought the phone,and maybe contact thur manufacturer to see about options.