05-28-2015 05:48 PM
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  1. AC Question's Avatar
    AC Question
    My computer has previously recognized the usb connection but for some reason hasn't recently. I am trying to upload some images from my phone to my computer but neither the phone nor the computer recognizes the usb connection. I have tried with numerous computers (all PCs) and none of them have recognized the USB connection, making uploading the images impossible.
    05-27-2015 09:25 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you connect via USB, do you see a USB connection notification appear? If so, swipe down the notification panel and tap it--make sure you're set to MTP.

    Also try a different cable, since cables can fail.
    05-27-2015 09:41 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Also the microUSB port can be defective. (You can transfer files without a USB connection using WiFi File Transfer, but that's only a temporary fix.)
    05-28-2015 05:48 PM
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