1. AC Question's Avatar
    So lately, my phone has been glitching and shutting down apps by itself and i had to clue why it was doing it. I figured it would just stop, so I didn't do anything about it. BUT. This morning when i was on facebook, it froze and shut off. Replacing the phone isnt a problem but if I were to factory reset my phone, all the pictures and memories would reset along with it. Is there any other way i could go before choosing this route?
    07-06-2015 05:49 PM
  2. Rukbat's Avatar
    Plug the phone into a computer and copy all the pictures to it (which you should have been doing all along - what if the phone was working perfectly, but you dropped it and someone drove over it?)
    07-06-2015 06:16 PM

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