07-07-2015 11:37 AM
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  1. chrome352's Avatar
    chrome352
    So I recently changed my screen lock pass from a pattern to a password and now I want a pin. But I cannot change my lock screen pass, it just says everything but a high strength password is locked by administrator, encryption or device. How can I change this? Also screen shot attached

    Posted via the Android Central App
    Attached Thumbnails Security help please-screenshot_2015-07-07-08-54-01.jpg  
    07-07-2015 07:56 AM
  2. hallux's Avatar
    hallux
    Q&A Team
    Did you happen to configure work email on it? That can often cause lock-outs on those settings.
    07-07-2015 10:40 AM
  3. chrome352's Avatar
    chrome352
    No just my personal email, I can't even reset my credentials as its also locked out, I have deactivated he admins and turned them back on and still nothing.

    Posted via the Android Central App
    07-07-2015 11:37 AM
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