1. AC Question's Avatar
    I just got the RCA 7" Tablet 16GB Quad Core and it was working fine. I actually used it for about 3hours. Dowloading new apps ect, then all the sudden letters like t,u,b,g ect wouldn't work (i'd restart and they'd work, but it started being they'd work for literally a minute, then need a restart), but if I flipped the tablet so the screen was in another direction they would. I realized a strip in the middle from left to right, horizontally now doesn't work. Anytime I touch anything in the strip forget about it. I restarted it and I also did a hard reset. I want to know if after doing all that and nothing has changed is it a hardware problem? thank you!
    10-03-2015 11:54 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Most likely a hardware problem. Off-brand devices like yours are unfortunately more likely to have hardware or firmware defects.

    Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    Laura Knotek likes this.
    10-04-2015 01:22 AM

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