[AC Question]

Have tried every possible way, but still cannot do it unless I use a 3rd. party application...

[the tall guy]

Hi - only Samsung to Samsung phones can use the built in video chat on Samsung phones. You will need to relay on a 3rd party app unfortunately. Have you tried Hangouts?

[alexander_rangel]

I have the s6 edge plus and the video chat button doesn't even show. Am I supposed to change the setting on the device?

[Amberaa]

I am having the same problem. My husband and I use same carrier same phones Samsung S6 Active when we push video call it to normal viewing no video when we answer, we have both tried Call type to video show me options, I feel we have tried everything! Is there some setting we need to change after this update? Also, I saw it may show text messages being received and typing, this is not happening either.
Please help