Xperia M4 Aqua not connecting to PC

A

AC Question

Every time I connect my phone up through USB I get nothing. No notification that it's been connected on either my laptop or phone but it is charging fine.
Tried it with 4 different cables nothing, tried updating the drivers and PC companion still nothing.
Any ideas whats going on and any ideas how to sort it?
Cheers
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,606
4,756
113
Visit site
Welcome to Android Central! Have you tried different USB ports on the computer? Make sure you're not plugging it into an external USB hub.

It might be that the microUSB port is dirty or faulty. Check to see if there is any debris lodged in there.
 

Flamedurant

New member
Jan 18, 2016
1
0
0
Visit site
I had this issue for months and it was slowly driving me mad. Sony 'help' were worse than useless. Anyway - here's how I fixed it: Go into your PC device manager, you should see your phone listed but with a yellow exclamation sign. Click on it and uninstall it. Now reconnect your phone and it should install the correct driver from PC Companion. Hope that helped somebody.