1. AC Question's Avatar
    I have an Android Alcatel One Touch Fierce.
    12-10-2015 03:44 PM
  2. Javier P's Avatar
    Could you give us more details? What app are you using, the Google app, Chrome or another browser? What error do you get? Your description was truncated in the title.
    12-10-2015 03:49 PM
  3. babsthom's Avatar
    I'm not very tech-savy, but I think I'm using the Google app. The error message says, "unfortunately, Google search has stopped". I also lost my contacts when this happened and I kept getting messages that I had "low memory space". I do have an SD card in my phone (Alcatel One Touch Fierce), but I don't know what saves to the card and what saves to the phone. It looks like the phone reset to factory settings.
    12-10-2015 04:29 PM
  4. Javier P's Avatar
    Thanks for registering and welcome to the forums! There's a long thread about this same problem. Take a look and see if those fixes work for you. Tell us how it goes.

    Why am I getting the error message Unfortunately, Google Search has stopped. ?
    12-10-2015 04:53 PM

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