Battery usage problem - call Name ID app

[AC Question]

I just got my first smartphone, silly, I know. When I look at the battery usage 37 % is being used by Caller Name Id, which came installed but when the free subscription ran out I did not subscribe. I cannot seem to uninstall or disable it. Cell standby usage is 31%; if i touch cell standby it says battery used by cell radio 31 percent, time on 14 hrs, time without signal 0, connection time 5 hrs. Help, please???

 

[Javier P]

Hi, welcome to the forums! Which phone do you have? Can't you disable it in settings - apps - all tab?

 

[AlphaTango414]

You should be able to disable the app as mentioned above by going to app manager in settings and going to the "All" tab and finding the app.

Or you could long press the app from the app drawer and drag it to the App Info option at top of the screen to open it straight up to the menu where you can disable / uninstal it.

 

[AlphaTango414]

I just checked our Verizon Droid Turbo and you can indeed disable that service. I used the long press app way.