12-23-2015 06:35 PM
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  1. AC Question's Avatar
    AC Question
    My finger scanner wasnt working so I attempted to use my alternative password. Apparently it's incorrect yet 30 minutes ago the code worked. How can I get my phone functioning again?
    12-23-2015 05:59 AM
  2. Almeuit's Avatar
    Almeuit
    Hello!
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    Also you can try entering your main PW wrong a few times and the phone usually will prompt for your Google Account to unlock the device if you would rather do than (or don't have access to ADM).
  3. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Hello!
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    Also you can try entering your main PW wrong a few times and the phone usually will prompt for your Google Account to unlock the device if you would rather do than (or don't have access to ADM).
    12-23-2015 06:35 PM
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