12-23-2015 06:07 PM
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  1. AC Question's Avatar
    AC Question
    My phone has started to do its own thing: hang up when I'm in the middle of a conversation, enlarge the screen so that I can't see all of it, refuse to respond to a swipe to open, etc.What's the best way to save my personal information, reinstall the OS (Android 5.0.1) and then add back my personal information such as contacts, etc.
    12-23-2015 05:25 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    If you mean Factory Reset, the guides linked here will help:
    how can I reset my phone
    http://forums.androidcentral.com/sho...d.php?t=624636
    12-23-2015 06:07 PM
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