12-30-2015 09:40 AM
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  1. AC Question's Avatar
    AC Question
    I initially used the thumbprint option to unlock the phone; however, it did not read my thumbprint properly several times in a row. Now, my phone is locked and I'm unable to use it at this time. I can only make "Emergency calls".
    12-30-2015 09:11 AM
  2. STARGATE's Avatar
    STARGATE
    Ambassador
    Use your Android administrator account.
    Call Samsung, or take it to your carrier.
    12-30-2015 09:40 AM
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