01-10-2016 06:04 PM
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  1. AC Question's Avatar
    AC Question
    My phone was working fine and now it will not do anything. I will not turn on and anything I have tried has not worked. I even connected to my computer to see if I could try and get my pictures off and stuff and still nothing.
    01-10-2016 05:43 PM
  2. Kelly Kearns's Avatar
    Kelly Kearns
    Welcome to the forums!

    With it being dead, the only thing is to make sure the battery is charged up enough and charge it for about an hour. Beyond that.. It is going to have to be exchanged or repaired. If you didn't sync your info to the cloud, it is gone.
    01-10-2016 06:04 PM
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