[AC Question]

Hello! I just bought an s6 edge 2 weeks ago. Everything seems fine, the battery last for 1 day and a few hours if i keep ultra power saving mode or emergency mode enabled during the night. The problem appears when I disable the ultra power saving mode/emergency mode and go to normal mode. The battery drains almost immediately. If i have 7% left, it won't last for another 13 14 minutes. I ve tried to reset the phone after switching to normal mode from UPSM/emergency mode and apparently it changed something because the battery didn't drain that fast in these circumstances. Anybody has the same problem?

Thank you!

[sydneycooper1979]

The battery shouldn't be draining that fast. Can you take it to your carrier and see if they can replace it for you?

[dpham00]

I would suggest that you backup all data and do a factory data reset and don't install any apps to see if you still have the same problem. You would have to do this before you get an exchange anyway.

[Mircea Matei]

Thanks for answers. It's my post. I also think that this happens when the battery is under 20%. Would it matter to something ? And I've read many reviews for s6 edge battery life but i'm still not sure how long the battery of this phone should last. I mean, for example I am charging the phone at 12.00 a.m. and i'm using it for whatshapp, chrome, messenger but for 2-3 hours in total. when i m going to sleep i m activating the ultra power saving mode until 10, 11.00 am next day and until 12.30, 13.00 o'clock i would have to charge it again. Sorry if it's sounds stupid but for such phone i was thinking that the battery should last at least 1.5 days for only few hours of medium usage.
Thanks

[Mircea Matei]

Hello again. i think i ve found the solution. there was an update in playstore from samsung, called: Samsung Push Services. Apparently it was an update to solve some bugs and battery issues for some samsung phones. Hope this solve the problem.