why is my screen blank and black, can not view anything

[AC Question]

when switched on the whole screen is totally black, did try a hard reset but unsuccessful .because i cant view anything on my screen.

 

[itguyjax8430]

when switched on the whole screen is totally black, did try a hard reset but unsuccessful .because i cant view anything on my screen.

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Did you drop the phone out anything recently? What phone do you have?