1. Ahmed Mohammed Abdel Kader's Avatar
    Hello there,

    I'm in trouble, as i needed to update my system, but something went wrong which i can't get it solved after deep google searches but in vain. After downloading that useless update, and while installing, i faced this error, and my device can not never turn on, then i tried to reset factory via press (Power + Volume Up + Home) once but get another error: A custom OS can cause critical problems..." with a yellow triangle when press up a download screen was standstill without any action.

    is this issue get solved or ???!
    03-25-2016 05:08 PM
  2. ehatona's Avatar
    i have the same problem with samsung core prime please help
    05-21-2016 11:05 AM
  3. Rukbat's Avatar
    Volume Up+Home+Power until you're in the recovery screen. Choose to clear the cache and clear it. (The update file is there, and clearing it deletes the file.)
    05-21-2016 01:41 PM

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