[Ahmed Mohammed Abdel Kader]

Hello there,

I'm in trouble, as i needed to update my system, but something went wrong which i can't get it solved after deep google searches but in vain. After downloading that useless update, and while installing, i faced this error, and my device can not never turn on, then i tried to reset factory via press (Power + Volume Up + Home) once but get another error: A custom OS can cause critical problems..." with a yellow triangle when press up a download screen was standstill without any action.

is this issue get solved or ???!

[ehatona]

i have the same problem with samsung core prime please help

[Rukbat]

Volume Up+Home+Power until you're in the recovery screen. Choose to clear the cache and clear it. (The update file is there, and clearing it deletes the file.)