1. AC Question's Avatar
    When I unlock my screen it will lock up most of the time. ive tried all the different unlock screens and they all lag. For example if I have the fingerprint lock screen active and I swipe my finger it makes the unlock noise but stays at the lock screen like it froze and about 2-5 seconds later it will unfreeze and be normal. I just bought the phone and ive noticed this lag after it updated to lollipop 5.1.1. Any ideas
    04-10-2016 07:47 AM
  2. H3aTeRzz's Avatar
    Try entering recovery mode and do a wipe of the Cache Partition. This will not delete important data. Major update have caused misery for many, some have experienced no issues, and then others, many.

    I personally suggest a full factory reset after each major update. If you choose this option, please be sure to back up all your important data first.

    We can further assist you by registering for our site, be glad to have you!

    04-10-2016 08:39 AM
  3. busterofsouls's Avatar
    I did that clear cache and it seems to be better. alot less lag. but still a little. its tolerable, it was so bad before id have to hard reset it because it became unresponsive.
    04-10-2016 09:58 AM
  4. H3aTeRzz's Avatar
    I had the same issue on my Note 4, when I had it. Ended up disabling fingerprint scanner, it was a known bug for that OS.
    04-10-2016 11:06 AM

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