A
AC Question
Hi, I recently did a system update from lollipop to marshmallow, and since then every time I press the home key or unlock button to light up my screen it now takes between 8-10 seconds to actually open up and it is very slow to respond after that.
Samsung took it off for repair and have sent it back confirming that the problem has been fixed however it is still happening. They refuse to deal with it since I did not purchase the phone from them, however they released the update that has now caused these issues..
Is it possible that the phone overheated whilst updating and has caused problems with the chips?
The phone is less than 6 months old and was working perfectly up until the update
Samsung took it off for repair and have sent it back confirming that the problem has been fixed however it is still happening. They refuse to deal with it since I did not purchase the phone from them, however they released the update that has now caused these issues..
Is it possible that the phone overheated whilst updating and has caused problems with the chips?
The phone is less than 6 months old and was working perfectly up until the update