1. AC Question's Avatar
    Recently my phone hasn't been able to download or update any apps over wifi through the Google Play Store, but can on the Galaxy App Store. The rest of the Internet works fine, just that one issue. I've already tried removing cache and app data, also going as far as refreshing to factory, but still won't work.
    05-02-2016 08:07 PM
  2. mrcsrchrdsn's Avatar
    Seeing the same problem here, only with a GS7 I just purchased yesterday.
    05-03-2016 01:13 PM
  3. mrcsrchrdsn's Avatar
    Looks like it may be a problem with IPv4 vs IPv6. I deactivated IPv6 on my router and that seemed to sort it out.
    B. Diddy likes this.
    05-03-2016 10:39 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Yes, this problem seems to crop up from time to time, and I'm not sure how long you have to keep IPv6 disabled (this would obviously become more of a problem as IPv6 addresses become more prevalent).

    In order to disable IPv6, you have to log onto your router's settings--look at the router's manual to learn how.
    05-04-2016 06:18 PM

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