why can't I download anything sent to my phone via text message. Galaxy Note III

[AC Question]

I'm not sure what is being sent to me but one of my sisters have been sending me text messages that have to be downloaded. My belief is they are emoji's. I just got one from her last night, Mother's Day and I tried to download but it will time out before it finishes. Galaxy Note III

 

[the tall guy]

Hi, speak to your service provider, you might have MMS disabled on your plan so you don't get charged.