Issue with pin-pattern lock being grayed out along with 'clear credentials'

A

AC Question

For some reason beyond my knowledge my phone lock screen changed from a pattern to a pin. Lucky I remembered my backup pin as I would have otherwise had no clue how to get into my device 'Samsung S6'. After getting into my phone and going to "settings->lock screen and security->Screen lock type" all but the PIN and Password options were grayed out. Including the 'None' all stating "disabled by adminitrator, credentials...". After going on some other forum pages I saw that many people with similar problems went to 'clear credentials'. So I did and it was grayed out also. After doing the typical turn it off and on again trick I then went to 'settings -> lock screen and security -> other security settings -> Device administrators' and deactivated ALL of them (I had email and android device manager). This WORKED! woohoo! I was worried I would have to factory reset!

My issue now is I am not sure what reactivating the android device manager will do... and the option to reinstate the email one is gone....

Help
 

Trending Posts

Forum statistics

Threads
943,128
Messages
6,917,423
Members
3,158,832
Latest member
Akshay