My Note 5 is not accepting my fingerprints and gmail password.

[AC Question]

Note 5 is stuck due to password issue... My Note 5 is not accepting my fingerprints and gmail password but on the other side Gmail password is working on my laptop.. I have forgot the backup password. Whats the solution please??

 

[the tall guy]

Hi, have you tried logging in to Android Device Manager and trying that way?