06-09-2016 02:53 AM
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  1. AC Question's Avatar
    AC Question
    My smart phone is not working properly due to chronic virus problem. I am using president x hero-7 .
    06-09-2016 02:02 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, perhaps you could tell us a bit more about the virus, what is it doing to your phone? a factory reset should wipe the phone totally clean and leave you virus free - however that will also delete everything on your phone (make sure you back that data up!)
    06-09-2016 02:35 AM
  3. Lee Christina's Avatar
    Lee Christina
    You should give us more information, so people can know the status of your device
    the tall guy likes this.
    06-09-2016 02:53 AM
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